599 Yuan Of &Nbsp Shoes; Wear 20 Days, Three Glue.

"I bought it for 599 yuan. Shoes Only three days after 20 days of wearing glue, do you want to find a merchant not to change it? It's only responsible for maintenance. What should I do? "At noon on the 30 day, the public Kong Xiangjing called the reporter.

Mr. Kong told reporters that he bought a pair of shoes of 599 yuan in August 2nd at the bar store. In August 22nd, he accidentally discovered that the upper part of the upper was rubber, about centimeters long. Unexpectedly, second days later, when Mr. Kong changed his shoes, he found that two of the inside uppers had been opened.

Mr. Kong said he then found a shop that bought shoes to ask for a refund or a change of shoes, but the staff in the store said he needed to get the invoice. On the 26 day, Mr. Kong came to the store again with the purchase of his shoes and the shoes he had opened. Free maintenance Stick with glue instead of shoes or refund.

The reporter came to the shoe store on the two floor of Jia Shi Ke, and the staff member, Ms. Wang, said that this situation of Kong has gone beyond the time limit for the replacement, so it can only be maintained at present. If Mr. Kong suspects the shoes are genuine or fake, they can go to the Quality Supervision Bureau for testing, and they have no other way.

Reporters contacted the Municipal Administration for Industry and commerce. Consumer The director of complaints. Ma director said that according to the "Regulations on the repair and replacement of leather products in the province," the three package period of Mr. Kong's shoes is three months, but at the same time, there is a time limit for the three package liability. That is, "7 days" stipulates that the product failure occurs within 7 days from the date of sale, and consumers can choose to return, replace or repair. There is also the "15 day" regulation: the product fails to function within 15 days from the date of sale, and consumers can choose to replace or repair. Mr. Kong's situation is not within the scope of these Provisions, so shops can only be maintained. If Mr. Kong is not satisfied, he doubts that the shoes are genuine and false. He can go to the geological supervision department to authenticate. If the shoes are genuine, the identification fee will be paid by Mr. Kong. If the shoes are identified as false, the manufacturer will take full responsibility.