Five Principles Of Communication With Management

The first principle is to understand what management wants you to do.

If you do not understand them, you can not plate these instructions to the grass-roots employees.

If there is any problem or ambiguity in the instructions, ask for clarification before action.

Careful thinking leads to a better understanding of what needs to be done, and often leads to changes in management's initial instructions, because senior managers also need to think carefully about their requirements.

It takes a few minutes to clear the instructions, which can save you a few days and save your credibility.

The second principle is to ensure that the instructions are specific.

Do not submit to a very general directive obediently. It can make various interpretations.

If the instructions are general, from the management point of view, the results will never be satisfactory.

For supervisors, the way of doing things is different from that of senior management, but it is not the goal itself.

Supervisors are people who enforce policies. They have the power to discuss how to effectively implement specific details of a policy.

However, they are not policy makers, so any attempt to get involved in this field is regarded as negative.

A supervisor may be told that a task is extremely important, and then he is reprimanded to spend too much time in completing the work (in terms of the importance of the task, the number of resources that the management intends to allocate to the task is a better indicator than the verbal commitment).

The fifth principle is to determine when the management wants to see the results report and what form the report is.

Do you remember that before we said there were two kinds of flows of Corporate Communication: top-down and bottom-up.

Reporting to senior management is an important task for executives, and this is an example of bottom-up communication.

When communicating with management, all these principles are aimed at a common goal: understand what management wants you to accomplish, and feedback the completion of these tasks to management.